ccMaps Software License Agreement and Terms of Service

Effective Date: [July 13, 2026]

These Software License Agreement and Terms of Service (“Terms”) constitute a binding agreement between Cleveland Consulting, Inc. (“Company,” “we,” “us,” or “our”) and the individual or organization purchasing, downloading, installing, accessing, or using ccMaps (“Customer,” “you,” or “your”).

These Terms govern your purchase and use of the ccMaps software product, including its scripts, layouts, custom functions, JavaScript, HTML, CSS, graphics, documentation, updates, license codes, and related materials collectively referred to as the “Software.”

By purchasing, downloading, installing, activating, accessing, or using the Software, or by selecting a checkbox indicating your acceptance, you agree to these Terms. If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not purchase, download, install, activate, or use the Software.

1. Description of the Software

ccMaps is a software product designed to connect data stored in Claris FileMaker solutions with Google Maps functionality. Depending on the purchased version and configuration, the Software may allow users to display records as map markers, filter mapped data, interact with map objects, draw or save geographic shapes, assign records, and perform other mapping-related functions.

Specific features may vary by version, license level, configuration, and the availability of third-party services.

2. License Grant

Subject to your payment of all applicable fees and continued compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software for your own internal business purposes.

Unless your order, invoice, or written license description expressly states otherwise, your license permits use of the Software:

  1. By the individual or organization identified in the purchase record;
  2. Within the number of FileMaker solutions, deployments, servers, users, or environments specified in the product description or order;
  3. Only for your own internal operations; and
  4. Only while the applicable license remains valid.

The Software is licensed, not sold. You receive permission to use the Software under these Terms, but you do not acquire ownership of the Software or its underlying source code, methods, design, or intellectual property.

3. Authorized Users and Contractors

You may allow your employees and individual contractors to use the Software solely on your behalf and solely for your internal business purposes.

You are responsible for ensuring that all authorized users comply with these Terms. A contractor may not retain, reuse, sell, distribute, or incorporate the Software into another customer’s solution unless that contractor or customer obtains a separate applicable license from the Company.

4. License Restrictions

Except where expressly permitted by these Terms or by applicable law, you may not:

  1. Sell, resell, rent, lease, sublicense, distribute, publish, transfer, assign, or otherwise provide the Software to another person or organization;
  2. Share, publish, disclose, or distribute your license code, activation credentials, download link, or protected product files;
  3. Use one license for multiple customers, organizations, or independent FileMaker solutions beyond the scope of the purchased license;
  4. Copy the Software except for reasonable backup, installation, and disaster-recovery purposes;
  5. Remove, conceal, disable, bypass, or alter license checks, activation systems, attribution, copyright notices, watermarks, demonstration notices, or technological protection measures;
  6. Reverse-engineer, decompile, disassemble, decode, decrypt, extract, reconstruct, or attempt to discover the source code, protected logic, licensing methods, or underlying structure of the Software;
  7. Modify the Software for the purpose of removing licensing restrictions or enabling unauthorized use;
  8. Use the Software or any portion of it to create, train, develop, or provide a competing commercial product;
  9. Represent the Software as your own product or intellectual property;
  10. Use the Software in violation of applicable law, third-party rights, or third-party service terms; or
  11. Assist another person in performing any prohibited activity.

You may modify configuration settings, exposed scripts, layouts, themes, fields, calculations, and other components that the Company identifies as customizable. Permission to customize those components does not grant ownership of the underlying Software or permission to redistribute it.

5. License Keys and Activation

The Software may require a customer name, license key, activation code, online validation, embedded license record, or another verification method.

You agree to provide accurate licensing information and to use activation credentials only for the licensed Customer and authorized deployment.

The Company may suspend or disable a license when it reasonably determines that:

  1. The license has been copied, shared, altered, or used without authorization;
  2. Payment has been reversed, disputed, refunded, or not completed;
  3. The Software is being used outside the purchased license scope;
  4. A material violation of these Terms has occurred; or
  5. Suspension is reasonably necessary to protect the Software or the Company’s systems.

The Company will make reasonable efforts to address legitimate activation problems reported by a properly licensed Customer.

6. Demonstration and Trial Versions

A demonstration, evaluation, beta, preview, or trial version of the Software may include limited functionality, usage notices, watermarks, expiration dates, record limitations, feature restrictions, or other technical controls.

Trial and demonstration versions may be used only for evaluation and may not be used for production operations unless the Company provides written permission.

The Company may modify or discontinue a trial or demonstration version at any time.

7. Customer Responsibilities

You are responsible for:

  1. Maintaining a properly licensed and supported FileMaker environment;
  2. Confirming that your hardware, operating systems, FileMaker versions, web viewers, browsers, and network configuration are compatible with the Software;
  3. Creating and maintaining complete backups before installation, configuration, updates, or modifications;
  4. Testing the Software in a non-production environment before deploying it in production;
  5. Protecting your license information, API keys, database credentials, and customer data;
  6. Configuring appropriate FileMaker accounts, privilege sets, field access, scripts, layouts, and security controls;
  7. Reviewing map results, coordinates, assignments, routes, shapes, geographic calculations, and other output before relying on them;
  8. Complying with applicable privacy, data-protection, accessibility, employment, consumer-protection, and industry-specific requirements; and
  9. Obtaining any notices, permissions, or consents required for the data you process using the Software.

You are solely responsible for the accuracy, legality, quality, and integrity of the data entered into or displayed through the Software.

8. Google Maps and Other Third-Party Services

ccMaps may interact with services supplied by Google or other third parties. Those services are not owned or controlled by the Company.

Unless expressly stated in your order, the purchase price for ccMaps does not include:

  1. A Google Maps Platform account;
  2. Google Maps API credentials;
  3. Google Maps usage charges;
  4. FileMaker licenses;
  5. Internet service;
  6. Hosting services; or
  7. Any other third-party subscription, account, product, or service.

You are responsible for creating and maintaining all required third-party accounts, enabling the appropriate APIs, securing your credentials, configuring billing, monitoring usage, and paying all third-party charges.

Your use of Google Maps Platform and other third-party services is governed by the applicable third party’s terms, policies, pricing, quotas, and technical requirements.

The Company is not responsible for:

  1. Changes to third-party APIs, pricing, quotas, terms, policies, or functionality;
  2. Suspension or termination of your third-party account;
  3. Invalid, expired, restricted, exposed, or improperly configured API credentials;
  4. Charges assessed by a third-party provider;
  5. Service outages, interruptions, errors, or inaccurate third-party data; or
  6. Features that stop working because a third party modifies or discontinues a service.

Google, Google Maps, Google Maps Platform, Claris, and FileMaker are trademarks of their respective owners. The Company is not affiliated with, sponsored by, or endorsed by Google or Claris unless expressly stated otherwise.

9. Installation and Customization

Unless installation or customization services are expressly included in your purchase, you are responsible for installing, integrating, configuring, and testing the Software.

Instructions, documentation, examples, or sample files are provided for general guidance. FileMaker solutions can vary significantly in structure, security, relationships, scripting, naming conventions, and deployment method. The Company does not guarantee that the Software can be installed without modification in every solution.

Any customization, consulting, conversion, migration, troubleshooting, or development work outside the purchased product scope may require a separate written agreement and additional fees.

Modifications made by you or a third party may affect the operation, compatibility, security, support eligibility, or upgradeability of the Software.

10. Updates and Compatibility

The Company may release bug fixes, patches, improvements, or new versions at its discretion.

Your purchase includes only the updates, support period, and version access expressly described on the product page, order, invoice, or support plan at the time of purchase.

The Company does not guarantee that:

  1. Every update will be provided without charge;
  2. The Software will remain compatible with future versions of FileMaker, Google Maps Platform, operating systems, browsers, web viewers, or other third-party services;
  3. Older Software versions will be supported indefinitely; or
  4. Every requested feature or compatibility change will be implemented.

A major upgrade, expanded license, or renewed support plan may require an additional fee.

11. Support

The Company will provide the level of support, if any, described in the product listing, order confirmation, or separate support agreement.

Unless otherwise stated, support does not include:

  1. General FileMaker training;
  2. Repair of unrelated FileMaker solution problems;
  3. Custom development;
  4. Data cleanup or data entry;
  5. Server, network, DNS, firewall, SSL, browser, or operating-system administration;
  6. Google account or billing administration;
  7. Problems caused by unauthorized modifications;
  8. Support for unsupported or obsolete third-party software; or
  9. Recovery of lost or corrupted data.

The Company may request screenshots, logs, sample data, temporary access, diagnostic information, or a reproducible example before investigating a support request.

You are responsible for removing or anonymizing confidential or sensitive information before sending files or data to the Company unless secure handling arrangements have been established.

12. Fees and Payment

All fees are due according to the terms presented during checkout or stated on the applicable invoice.

Prices do not include taxes unless expressly stated. You are responsible for applicable sales, use, value-added, withholding, or similar taxes, except taxes imposed on the Company’s net income.

The Company may change its prices for future purchases, renewals, upgrades, services, or license expansions. A price change will not retroactively alter a fully paid perpetual license unless the applicable order provides otherwise.

13. Refunds

Because the Software is a digital product that may be downloaded, accessed, activated, copied, or integrated immediately after purchase, all sales are final except:

  1. Where a refund is required by applicable law;
  2. Where the product listing or checkout page expressly provides a refund period;
  3. Where the Company determines that the Customer was charged in error; or
  4. Where the Company approves a refund in writing.

Before purchasing, you are responsible for reviewing the product description, system requirements, license scope, demonstration materials, and available documentation.

Requests involving duplicate purchases, incorrect license selection, or significant technical incompatibility should be submitted to [support email address] within [number] days after purchase. Approval is not guaranteed.

If a refund is issued, your license terminates immediately. You must stop using the Software and delete all copies in your possession or control.

14. Intellectual Property

The Software and all associated copyrights, trade secrets, designs, code, documentation, branding, graphics, methods, enhancements, and derivative works are owned by the Company or its licensors and are protected by applicable intellectual-property laws.

No rights are granted except the limited license expressly stated in these Terms.

Any feedback, suggestions, error reports, feature ideas, or recommendations you voluntarily provide may be used by the Company without restriction or compensation, provided the Company does not publicly identify you as the source without permission.

Your data remains your property. These Terms do not transfer ownership of your FileMaker records, customer information, map data, or other content to the Company.

15. Confidentiality

Non-public source code, license mechanisms, technical documentation, protected scripts, development materials, credentials, and other information identified as confidential or that reasonably should be understood to be confidential constitute the Company’s Confidential Information.

You agree to use reasonable care to protect Confidential Information and not to disclose it except to employees or contractors who need access for an authorized purpose and who are subject to confidentiality obligations.

Confidential Information does not include information that you can demonstrate:

  1. Became public without breach of these Terms;
  2. Was lawfully known to you without a confidentiality obligation;
  3. Was received lawfully from another source without a confidentiality obligation; or
  4. Was independently developed without using the Company’s Confidential Information.

16. Privacy and Data Processing

The Software may process information stored in your FileMaker solution or transmitted to third-party mapping services. You determine what information is entered, displayed, geocoded, transmitted, or otherwise processed.

Unless the Company separately agrees to host, receive, or process your data, the Software generally operates within systems controlled by you or your service providers.

You are responsible for:

  1. Determining whether personal, confidential, health, financial, location, or other regulated information may be processed;
  2. Providing legally required privacy notices;
  3. Obtaining legally required consent;
  4. Limiting access to authorized users;
  5. Configuring API restrictions and security controls; and
  6. Complying with applicable data-retention, deletion, and breach-notification requirements.

The Company’s handling of information collected through its website, licensing system, support process, or customer accounts is governed by its separate Privacy Policy, available at [Privacy Policy URL].

17. Security

The Company may use license validation, code protection, obfuscation, tamper detection, access controls, or similar safeguards.

No software or transmission method is completely secure. You are responsible for evaluating whether the Software and your configuration provide security appropriate for your intended use.

You must promptly notify the Company at [security or support email address] if you discover:

  1. Unauthorized access to the Software;
  2. A compromised license code;
  3. A suspected security vulnerability;
  4. Accidental public disclosure of protected product files; or
  5. Unauthorized distribution or use.

You may not publicly disclose a suspected vulnerability before giving the Company a reasonable opportunity to investigate and address it.

18. Acceptable Use

You may not use the Software:

  1. To violate any law or regulation;
  2. To infringe intellectual-property, privacy, publicity, contractual, or other rights;
  3. To stalk, harass, discriminate against, threaten, or unlawfully monitor another person;
  4. To create an unlawful surveillance or tracking system;
  5. To transmit malware, harmful code, or unauthorized requests;
  6. To interfere with the Software, a third-party service, or another user’s systems;
  7. To misrepresent geographic information in a fraudulent or deceptive manner; or
  8. In any high-risk system where failure could reasonably result in death, personal injury, severe property damage, or substantial environmental harm.

19. No Professional or Emergency Use

The Software is a general-purpose business mapping tool. It is not intended to provide legal, medical, emergency-response, aviation, navigation, engineering, surveying, public-safety, or other professional advice.

Map positions, geocoding results, boundaries, distances, routes, geographic shapes, and related information may be incomplete, delayed, or inaccurate. You must independently verify information before using it for decisions that could affect safety, legal rights, property boundaries, or significant financial interests.

The Software must not be used as the sole source of information for emergency dispatch, life-safety operations, navigation, surveying, or other high-risk activities.

20. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SOFTWARE, DOCUMENTATION, SUPPORT MATERIALS, UPDATES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

THE COMPANY DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AVAILABILITY, AND ERROR-FREE OPERATION.

THE COMPANY DOES NOT WARRANT THAT:

  1. THE SOFTWARE WILL MEET EVERY REQUIREMENT;
  2. OPERATION WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
  3. ALL DEFECTS WILL BE CORRECTED;
  4. THE SOFTWARE WILL BE COMPATIBLE WITH EVERY FILEMAKER SOLUTION OR THIRD-PARTY SERVICE;
  5. MAPS, COORDINATES, ROUTES, SHAPES, OR OTHER RESULTS WILL BE COMPLETE OR ACCURATE; OR
  6. DATA WILL NOT BE LOST, CORRUPTED, EXPOSED, OR ALTERED.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

THIS EXCLUSION INCLUDES DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, BUSINESS INTERRUPTION, SUBSTITUTE SERVICES, LOSS OF GOODWILL, THIRD-PARTY CLAIMS, API CHARGES, OR SECURITY INCIDENTS, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN OR REASONABLY FORESEEABLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SOFTWARE, SERVICES, OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SPECIFIC SOFTWARE LICENSE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT THAT CREATED THE LIABILITY.

These limitations apply regardless of the legal theory asserted, including contract, tort, negligence, strict liability, statute, or otherwise.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

22. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, affiliates, suppliers, and licensors from claims, losses, damages, liabilities, judgments, penalties, costs, and reasonable attorneys’ fees arising from or relating to:

  1. Your data or your use of the Software;
  2. Your violation of these Terms;
  3. Your violation of applicable law or third-party rights;
  4. Your failure to secure API keys, credentials, systems, or data;
  5. Modifications made by you or on your behalf;
  6. Your products or services; or
  7. Use of the Software outside its intended or licensed scope.

The Company will provide reasonable notice of an indemnified claim and may participate in its defense.

23. Term and Termination

These Terms begin when you first accept them, purchase the Software, or use the Software, whichever occurs first.

A perpetual license, if expressly identified as perpetual, may continue indefinitely for the purchased version, subject to these Terms. A subscription or term license expires or renews according to the applicable order.

The Company may terminate or suspend your license if you materially violate these Terms and fail to cure the violation within a reasonable period after notice, when a cure is possible.

The Company may terminate immediately for:

  1. Unauthorized copying or distribution;
  2. Circumvention of licensing or security controls;
  3. Reverse engineering intended to misappropriate the Software;
  4. Fraudulent use;
  5. Nonpayment or payment reversal; or
  6. Conduct that creates a material security or legal risk.

Upon termination, you must stop using the Software and delete all copies under your possession or control. Sections concerning restrictions, ownership, confidentiality, disclaimers, liability, indemnification, dispute resolution, and other provisions that logically should survive will remain in effect.

24. Verification and Audit

When the Company reasonably suspects unauthorized use, it may request information sufficient to verify compliance with the purchased license, such as the licensed organization, number of deployments, solution names, installation locations, or authorized users.

Any verification request will be limited to information reasonably related to licensing compliance. The Company will not require access to unrelated customer records unless separately authorized.

If unauthorized use is identified, you agree to stop that use and, where appropriate, purchase the licenses necessary to bring the deployment into compliance.

25. Export and Sanctions Compliance

You may not use, export, re-export, transfer, or provide the Software in violation of applicable export-control, sanctions, or trade laws.

You represent that you are not prohibited from receiving the Software under applicable law and that you will not use the Software for a prohibited end use.

26. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Subject to any applicable small-claims rights or mandatory consumer protections, the state and federal courts located in Franklin County, Ohio will have exclusive jurisdiction over disputes arising from or relating to these Terms, and each party consents to personal jurisdiction and venue in those courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

27. Informal Dispute Resolution

Before filing a lawsuit, the party raising a dispute must provide written notice describing the dispute and requested resolution.

The parties will attempt in good faith to resolve the dispute informally for at least thirty days after receipt of notice.

Notices to the Company regarding a dispute must be sent to:

Cleveland Consulting, Inc.
405 Preservation Ln
Gahanna, Ohio 43230
Email: developer@clevelandconsulting.com

This section does not prevent either party from seeking temporary or emergency injunctive relief when necessary to prevent unauthorized use, disclosure, or distribution of intellectual property or confidential information.

28. Changes to These Terms

The Company may update these Terms from time to time.

Changes will apply prospectively beginning on the stated effective date. Material changes affecting an existing subscription, hosted service, support plan, or continuing service may be communicated through the website, email, customer account, Software, or another reasonable method.

The Terms in effect when you purchased a perpetual license will generally continue to govern that purchased license unless:

  1. You affirmatively accept revised Terms;
  2. You purchase an upgrade, renewal, expanded license, or additional service governed by revised Terms;
  3. A change is necessary to comply with law; or
  4. The original Terms expressly permit the applicable change.

29. Assignment

You may not assign or transfer these Terms or your license without the Company’s prior written consent.

The Company may assign these Terms as part of a merger, acquisition, corporate reorganization, financing, or sale of some or all of its business or assets.

Any attempted assignment that violates this section is void.

30. Force Majeure

The Company is not responsible for a delay or failure caused by circumstances beyond its reasonable control, including natural disasters, utility failures, internet outages, cyberattacks, labor disputes, governmental actions, war, civil unrest, epidemics, failures of third-party providers, or interruptions to Google, Claris, hosting, payment, licensing, or communications services.

31. Notices

The Company may provide notices through email, the checkout process, the customer account, the Software, the product website, or another reasonable electronic method.

You are responsible for maintaining a current email address and reviewing notices sent to that address.

Formal legal notices to the Company must be sent to the address listed in Section 27 unless the Company designates another address.

32. Severability

If a provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

33. Waiver

A failure or delay in enforcing a provision does not waive the right to enforce that provision later. A waiver must be in writing and applies only to the specific circumstance identified.

34. Entire Agreement

These Terms, together with the applicable product description, order, invoice, Privacy Policy, refund policy, support terms, and any signed written agreement, constitute the entire agreement concerning the Software.

If there is a conflict, the following order of precedence applies:

  1. A separately signed written agreement;
  2. The applicable order or invoice;
  3. These Terms;
  4. The product description; and
  5. General website policies.

Purchase orders or customer terms do not modify these Terms unless expressly accepted in writing by an authorized representative of the Company.

35. Contact Information

Questions regarding the Software or these Terms may be directed to:

Cleveland Consulting, Inc.
405 Preservation Ln
Gahanna, Ohio 43230
Email: developer@clevelandconsulting.com
Website: clevelandconsulting.com

36. Acceptance

By selecting the acceptance checkbox, completing your purchase, downloading the Software, activating a license, or using the Software, you acknowledge that:

  1. You have read and understood these Terms;
  2. You agree to be bound by these Terms;
  3. You have authority to accept these Terms for the licensed Customer; and
  4. You have reviewed the Software’s license scope, requirements, third-party dependencies, and refund provisions.